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Royal National Institute for Deaf People Website

Department of Health Website

Public Private Partnership for the Provision of Hearing Aids to the NHS

Starter Pack for NHS Sites(revised02/11/04)

Contents

1. Introduction to Pack
2. Background
  2.1a Briefing document
2.1b Reprint article from HSJ
2.2
Presentations from PPP roadshows November 2003
 

2.2.1 RNID
2.2.2 HAC
2.2.3 PaSA

  2.3 PPP Pilot Evaluation Report – Executive Summary by Professor Adrian Davis, IHR
3. Planning and Implementation – key documents
  3.1 Outline Project Plan (revised)
3.2 Flow Chart – Activities Supporting the Patient Journey
3.3 Note on Contractual arrangements including:
 

- Service Specification/Service Level Agreement/Supporting appendices/TTSA guidelines (web link to documents)
- Note on transport arrangements, interpretation, hearing therapy, volunteers, etc
- Payment of dispensers for services
- Governance (link to HAC website)

4.

Patient confidentiality

5. Training
6. IT
  6.1 Practice Navigator
6.2 Auditbase
7. Supporting documentation
  Models for:
7.1 Invitation letter for new referrals
7.2 Invitation letter for reassessment
7.3 Examples of letters from Dispensers to patients
7.4 Examples of handouts to patients
8. Other Relevant Documentation
  8.1 Information from lessons learned from Extending the learning
8.2 FAQs
8.3 Contact numbers emails of MHAS mentor sites
8.4 GPs
8.5 Requirements from Heads of Service

Service Level Agreement Documentation

Service Level Agreement Document
Appendix One
  NHS conditions of contract for the supply of services
Appendix Two
  Specification
Appendix Three
  Method statement for additional site specific requirements